Privacy Policy.
PRIVACY AND COOKIE POLICY
PRIVACY POLICY
In this policy, unless it is obvious that they have some other meaning, the words “we”, “our” and “us” refer to navitali.co.uk and its owner(s) Navitali UK Ltd. We respect your privacy.
This privacy policy outlines how we may collect, store and use information about you. This privacy policy goes together with our terms and conditions document, so please ensure you read this privacy policy and our terms and conditions document before using our website. If you do not understand and agree to abide by this privacy policy and our terms and conditions you must cease use of this website immediately.
This privacy policy applies to our website. We may link to other websites which we have no control over. You must therefore check the privacy policy of any third party website before continuing to access it.
If you require any clarification about our privacy policy please email navitaliuk@gmail.com
DATA CONTROLLER
This website (navitali.co.uk) is run by Navitali UK Ltd. For the purpose of the data protection act, the data controller is Love to b Skincare Ltd. Further information about the data controller is as follows:
Registered address: 110, Rockbourne Road, Sherfield on Loddon, Hook, Hampshire, United Kingdom, RG27 0SR.
Contact e-mail address: navitaliuk@gmail.com
CHANGES TO THIS POLICY
We may change this policy from time to time to reflect how we are processing your personal data so you should review this policy regularly. If we make any significant changes to the policy we will contact you to let you know.
What do we collect?
Information which you upload to our service or otherwise give us such as:
Your name and contact details; details about your transactions on our service; information included in your photos or reviews which you provide for display on our service or which you include in messages sent via our service and/or communications with us; and contact or other information which you give or allow us to use for newsletters or other marketing.
Automated information about your use of our service such as: the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, the site from which you arrived at our service, details of your activity with date / time stamps including pages you visited and your searches / transactions.
The following information about you may be provided to us by other people:
Limited billing information sent to us by our payment provider for verification purposes e.g., your name, email address and billing / delivery addresses.
What’s our reason / legal basis for collecting the information?
Because it’s necessary to take steps at your request to enter into a contract with you and/or to perform such a contract, e.g., send service messages, process payments and fulfil orders. This applies to initial enquiries and to contact and transaction details.
Because it’s in our “legitimate interests”, e.g., to manage and improve our service including tracking usage patterns and preventing or detecting fraud or abuse. This applies to automated usage data as well as to reviews and photos which you display on our service.
Because you’ve specifically agreed on our service (e.g, by ticking a consent box). This applies to contact or other information which you give or allow us to use for newsletters or other marketing. You can withdraw permission at any time as explained on our service or by emailing us at the above email address.
How long do we keep personal information?
Until your account is closed or our contract with you has otherwise ended. You can close your account by [emailing us at the above email address].
We may hold on to some of your information for longer (typically up to six years) if reasonably needed for legal, regulatory or tax reasons, deal with disputes, prevent fraud or abuse and/or enforce our terms and conditions. We will keep your information which we use only for newsletters or other marketing until you tell us to stop sending you such messages.
To whom do we send or make available your personal information?
To other people who supply us with a service, e.g. delivery / warehouse companies, website hosts, payment providers, and businesses which help us send communications or monitor our website and which provide us with e-commerce, online advertising, analytics and other IT services. To other users of our service, if you display personal information in a review or a photo which you post on our website. You can ask us to remove displayed information by emailing us at the above email address. To regulators, the police and other law enforcement authorities to help deal with fraud and abuse and/or comply with legal requirements. To insurers and professional advisers in connection with our insurance cover or to deal with legal claims.
To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.
Do we send your information outside the UK?
Your personal information which we collect is stored within the UK and is not transferred to any third countries except as follows.Your personal information may be transferred to the US by the following companies certified under the EU-US Privacy Shield Framework, which provides certain safeguards for your personal information: Google (analytics / advertising), Facebook (analytics / advertising) and the social media companies listed below.
If you are located outside the EU, we may need to send your contact information to couriers or warehouse companies outside the EU in order to enable us to perform the contract with you.
What rights do you have?
If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict its use in certain circumstances or to “data portability” or to withdraw any consent you’ve given (e.g. marketing).
You may also have the right to object to use of your personal information in certain circumstances.
If you have a complaint about how we are dealing with your personal information, please contact us via the email address navitaliuk@gmail.com. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO).
For more information about your rights, visit the ICO’s website: www.ico.org.uk.
What about cookies?
We and/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Some are session temporary “session” cookies that remain in the cookie file of your browser only until your browser is closed. Whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete existing cookies, visit: www.allaboutcookies.org. Our site’s functionality will be limited if you configure your browser to reject cookies.
We ourselves place the following types of cookies:
Logged-in status, Assess whether you are logged in to our site.
“Remember me”, Remember you and speed up your login when you return to our site.
Authentication, Identify and authenticate you to help you move easily through the site.
Preferences, Store information about the preferences you’ve selected (eg favourites, currency, wish lists) and personalise the site.
Shopping cart, Remember contents of your cart and related preferences. Security Provide security-related features to protect our site, for example to help stop fraudulent logins.
Cookie notice, Store your response to our cookie notice. Companies which provide us with a service also place cookies. Some of these cookies (e.g. from Google) may involve certain information, such as your IP address and web address of the page you’re visiting, being sent to the company concerned. Below is a summary of the kinds of cookies used together with details about who places them and where you can go to get more information and to opt out (where possible):
Analytics cookies: These kinds of cookies recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and where the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. These cookies are provided by:
Google Analytics (“GA”). More:
General information about the types of cookies placed by Google including analytics, a technical explanation of GA cookies. Google’s use of its partners’ data including how to control information collected by Google. How to specifically opt out from GA cookies and Google’s privacy policy.
Advertising cookies: These kinds of cookies are typically used to personalise ads on this or other sites based on your use of our site, to measure ad effectiveness (for example, how often you click on or view ads and whether you go on to buy something from the advertiser) and to stop you being shown the same ad repeatedly. These cookies are provided by:
Google (including Analytics Ad Features / AdSense / Doubleclick), general information about the types of cookies placed by Google including advertising
How Google uses cookies and other technologies in advertising including how to opt out of advertising cookies (this explains how ad personalisation works). Google’s use of its partners’ data including how to control information collected by Google and Google’s privacy policy.
Facebook (including “Facebook Pixel”), Facebook’s cookies policy (see especially under “Advertising, recommendations, insights and measurement”) including how to control Facebook’s use of cookies and Facebook’s privacy policy
Note that there are various places where you can go to opt out of many companies’ advertising cookies in one go including some or all of the above:
www.networkadvertising.org/choices
http://www.youronlinechoices.com/
http://optout.aboutads.info
Social media cookies: These kinds of cookies are placed by social media companies when you use their features on another site, for example if you play embedded audio or video, click a Facebook “like” or send a tweet. These features may involve the relevant companies using cookies to collect information relating to your visit to our website or your interaction with their services or otherwise. Click the following links for further information including how to opt out where this is possible: Facebook, Twitter, Google Plus, LinkedIn, Pinterest, Instagram, YouTube
Payment provider cookies: Our payment provider may place cookies if you use their payment services on our site:
Stripe’s privacy policy